The questions and answers below are common concerns our customers have before purchasing. If you have any further questions, please send them to
We ship within the European Union (EU).

You have 2 options for this:

1) Follow the link in the menu. You will be taken to a landing page where you can request a download link.

2) Write us an email or contact us using the contact form.

You can return your order within 30 days without giving any reason. You have to bear the costs for the return.

Unfortunately, exchanges are not possible, but you can simply return the item and order it again

Yes, you can find these in the Other category or by entering the term voucher in the search mask.

myHodo vouchers are perfect if you want to give the recipient the flexibility to decide which product they want.

During checkout - before completing the order - there is the option to redeem your code in the "Discount code" field. Important: Pay attention to the exact spelling.
Your question is not there? Contact customer service